As somebody who is suffering from this precise issue at another org right now, and would very much like to solve it, one glaring omission from this article is whether this worked or not!
That is, did the "inverse Conway" actually result in getting the unified observability platform shipped, and that platform actually solving the problem they initially were trying to solve? It certainly seems plausible that it COULD, but quite surprising that that's not actually stated in the article if so...
It helps that Netflix is one of the best-paying orgs in Silicon Valley, and thus has the luxury of hiring some of the very best engineers in the space like Brendan Gregg.
As somebody who is suffering from this precise issue at another org right now, and would very much like to solve it, one glaring omission from this article is whether this worked or not!
That is, did the "inverse Conway" actually result in getting the unified observability platform shipped, and that platform actually solving the problem they initially were trying to solve? It certainly seems plausible that it COULD, but quite surprising that that's not actually stated in the article if so...
It helps that Netflix is one of the best-paying orgs in Silicon Valley, and thus has the luxury of hiring some of the very best engineers in the space like Brendan Gregg.
The ‘empowered full cycle developer' is the key term here. It isn't pager duty, it is an empowerment by pager.